Credit Card Validation Policy for DiamondTalk.com
I. NEED FOR CREDIT CARD VERIFICATION
1.1.
Consumer Protection.
Our
number one goal at Diamond
Talk is to protect the end consumer. That is our "raison
d'etre". There are several activities occurring regularly on
our site that compel us to verify the identity of our membership
prior to allowing new members to post messages on Diamond
Talk. Wedding Talk is not
under this restriction. Although most people understand the risk
of doing business online with strangers and do take precautions,
it is a far safer environment to do so in a community of verified
membership than with anonymous users. We do not want to make it
easy for people to create one fake username after another to pump
up their reputation. The following are some examples of activities
and relationships that would be prone to a potential abuse of our
membership if there was not a credit card verification system in
place:
1.1.1.
Vendor to Consumer. Consumers buy Jewelry with values in the thousands
of dollars from Vendors they have found through Diamond
Talk.
1.1.2.
Consumer to Consumer. Diamond
Talk members post personal items of Jewelry for sale in our
Jewelry
Classifieds section.
1.1.3.
Appraiser to Consumer. Consumers find Local
Appraisers through Diamond
Talk and may send them merchandise to inspect even if they never
bought a thing through a Diamond
Talk vendor. Appraisers operating in small regional locales
are less likely to be well known than those who operate nationally.
1.1.4.
Personal Meetings. There have been numerous instances where DT'ers
have gotten together to meet in person and discuss their Jewelry
hobby. We would not like people to be able to contact our members
or to be invited to such get togethers unless they provided some
basic information about themselves.
1.1.5.
False Testimonials. Vendors sometimes get overzealous in their "marketing"
and feel the need to pump up their business by posing as a consumer
and giving themselves a glowing customer
testimonial. Since consumers often buy on the basis of such
testimonials, verification severely cuts down on this practice.
1.2.
Vendor Protection.
1.2.1.
Although vendors tend to have their own system of security in dealing
with end consumers, particularly on the internet, many have been
bitten in the past.
1.2.2.
Another issue that comes up from time to time is that a competitor
of a vendor may come in with a fake username, posing as a consumer
to either falsely pump up one vendor over another carrying the same
line, or even to go through the motions of inquiring about a purchase
in order to use the competitor's words against him. All without
ever providing any infromation beyond a yahoo email address and
a fake name. Then the entire fake story appears on Diamond
Talk and no one is the wiser.
1.3.
Summary.
Although
the above events and scenarios are for illustration purposes, they
are based on events that have either occurred at Diamond
Talk, or have been attempted unsuccessfully.
II. PRIVACY CONCERNS
Although
you can garner further information from our Guidelines
page and Privacy
Policy, we would like to reiterate that none of the information
provided by our members will ever be sold to anyone. We take great
pains to ensure the security of your data. All data is transmitted
and stored in an encrypted fashion. As soon as the credit card is
validated we take the data off our servers.
III. LIMIT OF LIABILITY
Although
we are obviously taking what reasonable measures we can in order
to protect our membership, fraud is always possible despite the
precautions we have taken. If you choose to do business with anyone
you have met through our site, we urge you to be cautious and we
remind you that the risks you are taking are your own. Thank you.
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